Shipping policy

Order Processing
All orders are processed within 1–2 business days after payment or order confirmation. We do not ship on weekends or holidays. During periods of high order volume, processing may be delayed by a few additional days — if there will be a significant delay, we will notify you by email.

Shipping Rates and Delivery
Shipping charges are calculated and displayed at checkout. Estimated delivery times vary by location and are typically between 3–7 business days from the date of dispatch. These timeframes are estimates and are not guaranteed; carrier delays, customs processing, weather, and other factors outside our control may affect delivery.

Payment Methods
We accept online payments only (Visa, Mastercard, PayPal, Apple Pay, Shop Pay, Google Pay). We do not offer cash on delivery, and we currently ship exclusively within the United States.

Tracking Information
Once your order has shipped, you will receive a shipment confirmation email or message with a tracking number. Tracking numbers may take 24–48 hours to activate after you receive your confirmation.

Damaged Items
If your order arrives damaged, please contact us immediately at support@myista.shop with your order number and photos of the damaged item(s) so we can resolve the issue promptly.

Contact Information
For shipping questions, contact us at support@myista.shop or +1 (307) 683-8148, Monday through Friday, 9 AM–5 PM EST.